Sap Corp


Welcome to SAPCORP - Truck & Auto Parts since 1983

Store Policies

Terms & Conditions For Sales of Products and Parts 

  1. All prices are subjected to change without prior notice.
  2.  We reserve the right to correct typographical and printing errors 
  3.  We reserve the right to correct prices or calculation errors.
  4.  We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact Email address has been given. We may not be prepared to incur extra expense, other than to use Email to cancel such an order.

We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need arise.

CANCELLATION POLICY

All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. 

New customers please contact a sales account manager for proper set up prior to any transmission. You may e-mail your customer service representative directly or to sales@sapcorp.net

An order confirmation report stating the expected ship dates of the ordered items will be provided when the order is received. The goal is to fill and ship those available items within 72 hours. Backorders are shipped to customers once per week or combined with the next order if this is preferred.

New orders are filled and shipped within a ten (10) day period for those items that are available in the warehouse with customer approval. Exceptions may apply.

Every effort will be made to honor special requests for same day shipments. For same day shipments, orders must be received by 12:00 P.M. Eastern Standard Time.

 Minimum order value is $500. Orders under $500 will not be accepted.

 PAYMENTS:

  1. Credit Application must be approved with 3 qualifying trade references reporting back.  
  2. Invoices in arrears are subject to a 1.75% monthly finance charge. SAP USA Truck and Auto Parts reserve the right to discontinue future deliveries as long as payment is in arrears. Please click to download your credit application form.
  3. SAP USA Truck and Auto Parts, Inc. is entitled to claim settlement of outstanding amounts if the purchaser does not meet the payment obligation. SAP USA Truck and Auto Parts reserve the right to make deliveries contingent upon prepayments if deemed necessary. If collection action becomes necessary, the customer shall bear all costs related to collecting the debt including, but not limited to, attorney’s fees, court costs, collection fees, and administrative fees.

FREIGHT POLICY:

 All order are considered EXWORKS Miami, Florida 33166 (our warehouse), unless otherwise stated.

  • Freight Prepaid for all order over $3,500 USD (for eastern United States Only)
  • For customers who require the freight forwarder to schedule a delivery time, any fees associated with this service will be added to the invoice.
  • For all shipments of goods made to customer locations outside of the USA, the customer is considered to be the importer of record and is responsible in these cases (1) to ensure the imported goods comply with local laws and regulations, (2) to file a completed duty entry and associated documents, and (3) to pay the assessed import duties and other taxes on those goods.

 

RETURN POLICY

Return Material Authorization (RMA) form must be obtained prior to goods being returned to SAP USA Truck and Auto Parts. RMA forms can be obtained via a customer service representative or sales account manager. RMA forms must be submitted to SAP USA Truck and Auto Parts detailing the return and approval must be granted prior to the return. Unauthorized returns will be destroyed upon receipt and no credit will be issued.

 

Product must be returned freight prepaid to SAP USA Truck and Auto Parts.

  • Returns must be sent to the warehouse designated on the RMA; otherwise, logistics fees may apply.
  • Returned goods will be subject to a 20% handling charge.
  • Product must be in saleable condition; active part numbers, free from dents, scratches, rust and pricing/part number stickers.
  • Returns must be received by SAP USA Truck and Auto Parts within 30 days of written approval.

Overage, Shortage and Damage Claims:

  • All freight damage and skid count discrepancy must be noted on Bill of Lading at time of delivery.
  • All discrepancies must be submitted to customer service in writing. The claim can be mailed, faxed, or e-mailed to the
  • Address provided above
  • Claims must be reported within 10 days of receipt of the shipment.
  • Credit will be issued after the discrepancy is verified.

Obsolete & Superseded Products

  • SAP USA Truck and Auto Parts will continue to provide information regarding obsolete and superseded product in a timely manner.

TERRITORIAL RESTRICTIONS

 In order to allow the SAP USA Truck and Auto Parts Corporation to achieve efficiencies in the distribution of its products internationally and enhance its ability to compete against other  manufacturers’ products, the customer agrees not to directly or indirectly distribute or sell the ordered items or conduct any marketing activity with respect to the ordered items inside of the  United States, Canada and Mexico without written consent of SAP USA Truck and Auto Parts.

 

PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
 

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.
 

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To allow us to better service you in responding to your customer service requests.

      To send periodic emails regarding your order or other products and services.
 

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.

We do not use an SSL certificate

      We do not need an SSL because:

We are not processing transactions online currently.
 

Do we use 'cookies'?

We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.
 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
 

Third-party links

We do not include or offer third-party products or services on our website. 
 

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
 

California Online Privacy Protection Act 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
 

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above. 

Users will be notified of any privacy policy changes:

      On our Privacy Policy Page

Users are able to change their personal information:

      By emailing us 
 

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
 

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking
 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.
 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      Within 1 business day

We will notify the users via in-site notification

      Within 1 business day 

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. 
 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@sapcorp.net 
and we will promptly remove you from ALL correspondence.
 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

 

SAP USA Truck & Auto Pars
5301 NW 74 Ave
Miami, Florida 33166
United States
info@sapcorp.net 

Last Edited on 2016-02-15

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